Move Managment
We Offer Complete Employee Relocation Services
From the commencement of your relocation planning to the arrival at your final destination, let Proud American Moving manage your employee's move. Our experienced and highly trained staff is ready and waiting to help you with the complete management of your corporate relocation process. With your best interest in mind, it is our priority to ensure that no details are overlooked. It is our nationally spread resources and effective management services that help make Proud American Moving It is our effective and complete move management services, from inception to completion, that lets Proud American Moving provide efficient, seamless employee relocations all over the world.
By explaining the various corporate relocation services offered, your employee will be well-informed as to how his or her relocation will be managed. Our relocation consultants will be there to answer any questions and to provide feedback throughout the entire relocation process. Rest assured that your employee will know what to expect and be fully involved in the relocation process without one moment of confusion throughout.
Moving Management from a Corporate Relocation Company
At Proud American Moving we understand the importance of keeping your employees informed with timely and accurate information throughout the relocation process. We pride ourselves in being a reliable moving company with the highest quality customer service so that your employee will feel confident while his or her transition takes place. One of our highly qualified relocation consultants will be assigned to the specific relocation assignment and dedicate themselves to the complete efficiency and management of your employee's move. Your company can feel certain in that with Proud American Moving, your move management and relocation process will be a successful one, every time
Here is our six step plan for success:
- Every phase of a corporate relocation is supervised and monitored by a qualified Proud American Moving counselor. The moving counselor assures that Proud American Moving procedures and services-from pre-move planning through final invoicing, strictly complies with your company's relocation policies.
- During the pre-move consultation, the moving counselor conducts an in-depth needs analysis to identify the specific relocation requirements, expectations and concerns of the relocating family.
- Proud American Moving counselor prepares a survey of corporate relocation services and determines estimated costs based on a thorough room-by-room analysis of household goods to be shipped, making note of special packing and transportation requirements.
- After the estimate is approved, our counselors will assign a move coordinator to the move who will personally update your employee on all of its phases, from when the packers will arrive to exactly when final delivery will be made.
- Each transferee is contacted one week prior to and on the actual days of packing, loading and delivery. Should any of these events be more than one week apart from each other, regular contact will be maintained throughout.
- If your employee requires information or has questions regarding the move, they may simply contact their move coordinator. The coordinator is empowered to respond quickly, providing the necessary information to your employee.
CRC - The Customer Resource Center
The Customer Resource Center (CRC) is the quality assurance nerve center. The CRC functions as a critical support group for the Proud American Moving system and its valued corporate customers. As a security blanket to Proud American Moving quality service delivery process, the CRC reinforces the agents' resources with the flexibility and muscle of Proud American Moving nationwide transportation. The CRC also works proactively, creating daily service reports, which are generated and shared with the agency move managers and Proud American Moving national operations center. The reports are reviewed daily to identify potential problems that require preemptive action as it is our objective to consistently improve and develop our company's design, to better serve our ever expanding customer base.